Aspen Dental can be your best choice for a new dentist if you’re in search of one. The
company’s reputation of offering high-end treatment may not be true. In a report published last
year, the Center for Public Integrity examined Aspen Dental and found many issues with the
practice. As a consequence, the company’s image suffers. Read on to learn how the practice
deals with customer complaints. For a complete list of procedures and prices, visit the website.
Sarah Keckler went to Aspen Dental in Mechanicsburg, Penn. Six months earlier, she had been
going to the same dentist but switched because her insurance policy changed. The office
manager handed her a $600 bill at the end. She felt pressured to sign and enroll in a special
credit card. Aspen Dental eventually removed the charges from her credit cards. She is
responsible for her signing of the papers.
Advertising by the company is targeted at patients. Its offices often are located near fast-food
joints and malls. You may find posters advertising free X-rays or exams in some cases. It
accepts most insurances and will sign up new patients to a no-interest card. What about Aspen
Dental’s pricing policy, though? The company offers low-interest financing and a cash-back
program for those who don’t have dental insurance.
Aspen Dental is a corporate dental chain that operates over 350 locations across the United
States. Each Aspen Dental location is independent, but they all follow the same business
principles. Aspen Dental Management, Inc. manages nearly 550 offices that serve more than
3.7million patients annually. Aspen Dental offers four styles of full dentures, three different styles
of partial dentures, and implant-supported dentures. They also have on-site dental labs.